One of the biggest time-wasters on the planet is a feature in Microsoft Outlook where you can set the software to automatically send and receive email every 15 minutes or an increment of your choosing. I believe this is a default setting.
Imagine adding up the cost of this distraction of every employee in your company. Let's say you have 100 employees. An 8-hour day has 32 15-minute increments. Your employee is wasting at least 32 minutes per day when that feature is set at its default level. Let's say you pay a modest average of $20.00 per hour. Tack on a 30% benefits rate, and your 100 employees are wasting $325,000 per year just from that one Outlook feature.
When you consider that it takes an employee 25 minutes (according to one study) to get back to work after being distracted, this figure goes up. When you add in cell phones, the land line, faxes, instant messaging, other email accounts, the Internet, appointments, cubicle visitors, social media, and meetings, no wonder everyone is time-challenged.
First, turn off as many of these interruption features as you can. Second, give yourself a place to go to get your head back together when you need to.
Companies are beginning to see the costs of a distracted performance and are responding to this need with a variety of solutions:
- Creating quiet rooms where employees can think and brainstorm creatively without interruption.
- Adding meditation practice to its list of benefits.
- Adding mindfulness training for employees.
- Setting days where no meetings are allowed all day or hours where no one can interrupt anyone else.
If you or your employer has implemented a program to squash distractions, I'd love for you to drop me a line about it. I will write up those I receive into case studies and will post them on my web site.
If your employer hasn't set up a program, interrupt them (!) and send them a copy of this article. Hopefully you will benefit from a future program.